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Terms & Conditions

Last updated: October 13th, 2025

Welcome to  Rooted In Qi. These Terms & Conditions (“Terms”) govern your use of our website www.rootedinqi.com (the “Site”) and participation in our online Qigong and dance fitness classes (the “Services”).
By purchasing, booking, or attending a class, you agree to these Terms.

1. Services

We offer online Qigong and dance fitness classes conducted live via Zoom. Details of class times, pricing, and membership options are available on our website. We reserve the right to update our class schedule, instructors, and offerings at any time.

2. Memberships and Passes

  • Monthly Memberships begin on the date of purchase and remain active for 30 days.

  • 10-Class Passes are valid until the end of the 10th class attended.

  • Memberships and passes are for individual use only and may not be shared or transferred.

3. Payments

All payments are processed securely through our website’s payment system (powered by Wix or a third-party provider). Prices are listed in CAD and may be subject to change.

4. Refunds and Cancellations

We strive to provide high-quality classes and excellent customer service.

  • If we cancel a class, you will receive a full refund or credit toward a future class.

  • If you request a refund, we will honor it upon request, provided the request is made before or shortly after the class date.

  • Memberships or passes are non-refundable once they have been fully used.

  • Refunds will be processed to the original payment method.

To request a refund, please contact us at rootedinqi@gmail.com

5. Class Access and Technology

All classes are hosted via Zoom. Upon purchase or registration, you will receive a link to join your class.

  • You are responsible for ensuring you have a stable internet connection and appropriate device to access the class.

  • We are not responsible for technical issues on your end that prevent participation.

  • Class links are for registered participants only and may not be shared.

6. Health and Safety Disclaimer

By participating in our online classes, you acknowledge that:

  • You are voluntarily engaging in physical activity at your own risk.

  • You are responsible for ensuring you are physically fit and able to participate safely.

  • You agree to listen to your body and modify exercises as needed.

We are not liable for any injuries, health issues, or damages that may occur as a result of participating in our classes.

If you have any medical concerns, please consult a healthcare professional before joining.

7. Intellectual Property

All class materials, videos, text, and other content provided on the Site are the intellectual property of Rooted In Qi. You may not record, copy, distribute, or use our materials without prior written consent.

8. Code of Conduct

Please treat all instructors and participants with respect. Disruptive, offensive, or inappropriate behavior may result in removal from a class or termination of your membership without refund.

9. Limitation of Liability

To the maximum extent permitted by law, Rooted In Qi is not liable for any indirect, incidental, or consequential damages arising from your participation in our classes or use of our Site.

10. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with the revised “Last updated” date. Continued use of our Site or Services after changes means you accept the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:
📧 Email: rootedinqi@gmail.com

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